In January 1994, Katie Couric and Bryant Gumbel were introduced to something that would soon change the world.
During a taping of the Today show, they began discussing a new email address to which viewers could send feedback.
This flustered the usually unflappable hosts, especially Gumbel, who didn’t know what to make of the “@” symbol. - Referenced Article
Information technology typically changes in leaps and bounds, and for collaboration in digital channels, those changes have been rather turbulent over the last decade.
While the most significant overall trend during this time has been the strategic up-leveling of corporate engagement using the social business model to foster large-scale, high impact corporate communities, the pendulum of innovation has recently swung back to more intimate and close quarters. - Referenced Article